What the US Postal Service should do next... (No, not the 10-year plan)

The US Postal Service has finally released its 10-year plan. But what should the USPS really do? Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) discuss:

  • Capitalising on the USPS’s unrivalled delivery and post office networks
  • Parcel Select
  • UPS, FedEx, and Amazon copying the USPS’s post office network (access points/PUDOs)
  • Motivating staff in the last mile and in post offices
  • The importance of Interactive Delivery Management (IDM) software
  • Improving tech for employees
  • Informed Delivery
  • Why the US Postal Service should strive to be the best parcel delivery company in the USA
  • Better using the post office network to deliver parcels
  • Post office opening hours
  • Post office fit-outs
  • Engaging unions and employees
  • Being the deliverer/carrier of last resort

Analysis from Marek Różycki (Last Mile Experts) and Ian Kerr (Postal Hub Podcast).

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Ian, Marek

Marek Różycki and Ian Kerr are the Last Mile Prophets - the delivery world's most dynamic and informative experts.

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