Wamart is phasing out its parcel pickup towers. What went wrong? Have they been killed by curbside pickup?

Walmart is phasing out its pickup towers, which were installed in over 1500 stores. Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) analyse the decision:

  • Growth in curbside delivery in the USA
  • Location of the parcel robots inside the store
  • After hours access (or lack thereof)
  • Was Walmart trying to drag customers inside the stores for click-and-collect?
  • Common mistakes when selling parcel locker networks
  • The importance of software and after-sales support
  • Size of parcel locker networks
  • Supermarkets installing parcel lockers

Analysis from Marek Różycki (Last Mile Experts) and Ian Kerr (Postal Hub Podcast).

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Ian, Marek

Marek Różycki and Ian Kerr are the Last Mile Prophets - the delivery world's most dynamic and informative experts.

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