If technology is the secret sauce for the last mile, why are companies still getting it wrong?

Technology is powering success in the last mile…. it’s the secret sauce, to use an Amazon phrase, to creating a customer-focused delivery solution. Yet so many last mile operators seem to be getting it wrong.

In this video, Ian and Marek delve into the topic of last mile technology:

  • We reveal the secret about Marek’s “sharp” background
  • How software holds the modern last mile together – in Marek’s words, why it’s the last mile’s secret sauce!
  • Hardware needs good software
  • Software is fundamental to success of parcel lockers
  • What is the best customer-driven solution?
  • Could Google, with its immense data and reach, challenge the likes of Amazon in the last mile?
  • Legacy systems for large postal and delivery companies
  • The cost of not having the latest delivery technology
  • A real-life example of creating a last mile technology solution from Marek’s DPD days
  • DPD UK’s tech solution

We think you’ll agree: technology is the secret sauce for last mile success!

Analysis from Marek Różycki (Last Mile Experts) and Ian Kerr (Postal Hub Podcast).

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Ian, Marek

Marek Różycki and Ian Kerr are the Last Mile Prophets - the delivery world's most dynamic and informative experts.

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