Partnerships between delivery companies and supermarket chains to set up parcel locker networks are a key trend in creating capacity.

More and more supermarket chains are partnering with delivery and e-commerce companies to install parcel lockers in supermarkets. Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) analyse the trend, including:

  • Lidl and Lietuvos paštas (Lithuanian Post) partnering to co-locate parcel lockers with supermarkets
  • An Post and Lidl, Amazon and PAM Supermarkets, Australia Post and Woolworths, InPost and its partnerships
  • Why these partnerships are essential to solving capacity problems
  • Should the lockers be carrier neutral or carrier agnostic?
  • Who should load the lockers? All carriers or just one driver?
  • Locker location: indoors or outdoors?
  • Customer access to the lockers
  • Supermarket opening hours
  • Practical considerations for loading lockers
  • Driver access to the parcel lockers
  • Maximising parcels per stop
  • Who will be the winner?
  • Access to residential parcel lockers
  • Retailers hosting parcel lockers
  • Allocating space and access to hosted parcel lockers
  • Click and collect, and returns
  • Interactive Delivery Management (IDM)
  • Will screens be a thing of the past for parcel lockers?

Analysis from Marek Różycki (Last Mile Experts) and Ian Kerr (Postal Hub Podcast).

Ian, Marek

Marek Różycki and Ian Kerr are the Last Mile Prophets - the delivery world's most dynamic and informative experts.

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