Is Amazon the best parcel carrier in the UK? A survey says so, but is it about the parcels or the whole delivery experience?

Amazon Logistics was named best UK parcel delivery firm in a recent MoneySavingExpert poll. But is it really? Marek Ròżycki (Last Mile Experts, and former VP Amazon Logistics EU) and Ian Kerr (Postal Hub Podcast) discuss the poll results:

  • Is Amazon really the market leader?
  • What about DPD UK?
  • Is this really about the Amazon experience rather than Amazon in the last mile?
  • Interactive Delivery Management and timeslot delivery
  • Amazon’s commitment to delivery as promised
  • How can other carriers compete with Amazon?

Video sponsored by Modern-Expo: https://modern-expo.eu/

Analysis from Marek Różycki (Last Mile Experts) and Ian Kerr (Postal Hub Podcast).

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Ian, Marek

Marek Różycki and Ian Kerr are the Last Mile Prophets - the delivery world's most dynamic and informative experts.

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