Amazon is a last mile force to be reckoned with in Italy. It dominates e-commerce and the last mile - and there are many lessons to be learned.
Is Amazon “killing it” in the last mile in Italy? The e-commerce behemoth has made a huge impact on the Italian e-commerce market as well as the last mile. Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) discuss:
- Same-day delivery with “regular” Amazon Prime in Italy
- Amazon Prime Now in Milan: same-day, time slot last mile delivery, with a minimum spend
- Same-hour delivery in Milan
- Prime Now partnership with supermarkets
- How Amazon changed the delivery and e-commerce landscape in Italy
- The importance of trust at Amazon
- Ability for customers to set their last mile delivery preferences, including lockers and PUDO
- Amazon’s parcel locker network in Italy
- Growth in Amazon’s last mile delivery network in Italy
- Partnership with Poste Italiane
- Competition in the last mile in Italy, including GLS and DPD
- Amazon Delivery Service Partners delivering parcels on the weekend
- Amazon’s progress in Australia
- Why Italy is a difficult market in the last mile
Featuring Marek Różycki (Last Mile Experts) and Ian Kerr (Postal Hub Podcast).
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