2020 was a year of change in the last mile. Accelerated change!

2020 was… different. In this end-of-year wrap, Ian Kerr (Postal Hub Podcast) and Marek Różycki (Last Mile Experts) reflect on a year of change in the last mile:

  • Pressures to innovate quickly
  • Comparison to the impact of the GFC on the postal sector and e-commerce
  • Posten Norge working with Coop supermarket to create home delivery grocery service
  • InPost and contactless parcel locker delivery
  • Doubling of parcel volumes to parcel lockers
  • Digital ID and collecting parcels
  • PostNord using digital ID
  • Co-operation in the postal and delivery sectors
  • Partnering for delivery infrastructure
  • An Post finding a renewed sense of purpose
  • Community role of the post office and postal networks
  • Delivering essentials to the community (food, pharmaceuticals, and more)
  • Tribute to all delivery drivers
  • Workers in sorting centres and depots
  • The struggle to understand how to respond to That Virus

Analysis from Marek Różycki (Last Mile Experts) and Ian Kerr (Postal Hub Podcast).

Ian, Marek

Marek Różycki and Ian Kerr are the Last Mile Prophets - the delivery world's most dynamic and informative experts.

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